Customer Service

Aquarius Water Group (AWG) offers its customers a complete concept of Process Technology starting at the point of basis design all the way to production, start-up, operator training and Customer Services. According to demand, AWG offers Customer-Orientated Service.

To learn more please read our Customer Services brochure

Our Services in brief

  • Supervision of Plant Installation
  • Plant Commissioning
  • Proof of quality, Certificates
  • Preventive and routine Maintenance Service
  • Break down Maintenance Service
  • Spare parts and Consumable Supply
  • Emergency Water Supply
  • Maintenance and Operational Supervision Agreements
  • Calibration Agreements for Measuring Equipment
  • Staff Training
  • Audits of Water Treatment Systems
  • Hotline Services


To ensure quality assurance of all in-house project execution AWG has a close contact to fully equipped water laboratory. The laboratory is also offering regular chemical water analysis to our customers based on samples provided. All laboratory routines follow our internal ISO 9001 quality standards.